Case Management

Our goal is to enable all our clients to achieve and maintain a meaningful life with dignity. We do this by providing objective, high quality and confidential information, counseling, and assistance to seniors and their families. Case managers actively coordinate in-home care services, help older adults understand and exercise their rights, find information about public benefits, and support informed decisions about quality-of-life issues.  

If you’ve been approved for Medicaid’s Choices for Care or Moderate Needs, you can get your case management from Senior Solutions under those programs. If you need assistance applying for either program, we can help with that too.  

  • Choices for Care provides a package of long-term services and supports to Vermonters who are age 18 years and over and need nursing home level of care. People who need nursing home level of care typically require extensive or total assistance on a daily basis with personal care. Eligible people choose where to receive their services: in their home, in their family’s home, an Adult Family Care home, Enhanced Residential Care or nursing facility. People must meet a clinical and financial eligibility for long-term care Medicaid in Vermont.
  • The Moderate Needs Group (MNG) Services Program is a component of Choices For Care that provides long-term care services to individuals not meeting the full Choices for Care clinical eligibility. Under the MNG program, participants may receive limited homemaker services from organizations such as the Visiting Nurses Association (VNA) or may hire their own helpers. This program is administered by the Vermont Department of Disabilities, Aging and Independent Living (DAIL). 

Options Counseling

It’s important to have frank and well-informed conversations about pathways open to the people you care for. Our Options Counselors are skilled at helping family members plan together for the future. Call our HelpLine  for advice, including personalized answers to questions about rights and responsibilities.